Rollator guide: 9 points to check before you choose
Use the checklist to see whether a rollator suits your daily routine. Learn what to check before ordering or returning one and how to arrange a trial in Spreitenbach.
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Are you looking for a rollator that suits your daily routine and wondering what to check before ordering? This 9-point checklist helps you narrow down suitable models and prepare to try them out. You can find current versions and prices directly in our Buy a rollator category.
This guide from the saneq editorial team draws on information from manufacturers drive and DIETZ, recommendations from ZQP and BFU, and documents from Swiss authorities. The models and ranges of measurements reflect our product range as of October 2026. We have not carried out our own practical tests. Follow the instructions for use for your specific version.
Do you need a rollator or another walking aid?
A rollator can give you support if you can steer it and use the brakes. If you are unsure, ask a physiotherapist, occupational therapist or your GP practice which walking aid suits your needs. Our guide Rollator or walking frame? explains the differences.
Which type of rollator suits your daily life?
Think about a typical day: will the rollator stay at home, go shopping with you or regularly travel in the car? This helps you decide what matters most:
At home: A short, narrow design and surfaces for carrying items are useful indoors. Find out more in Rollators for indoor use.
Daily outings with breaks: Look for a suitable seat and brakes you can operate easily.
Outdoor routes: Choose wheels and tyres for the surfaces specified by the manufacturer. Our article Rollators with pneumatic tyres explains the differences.
Frequent loading into the car: Compare weights with the accessories you take along. Our guide Carbon or aluminium helps you weigh up the options.
Checklist: what should you check before you choose?
Bring any questions to your consultation. Ask for a demonstration of how to use the model you are considering, then note what you can do yourself and where you need help.
1. Is the handle height right for you?
Depending on the model and size, handle heights in our range can be adjusted between 71.8 and 101 cm. With your arms hanging loosely at your sides, the handles should be roughly level with your wrists. Our guide Which rollator suits me? shows you how to measure your handle height.
2. Will the rollator fit through your narrow spaces?
Overall widths when unfolded range from 52 to 70.5 cm. Compare the unfolded model's width with your doorways and passages, allowing room for your hands. Try turning around too; our guide Rollators for indoor use helps you prepare.
3. Can you lift it with your accessories?
The Nitro SL, for example, weighs 6.3 kg including accessories. With a stable footing, check whether you can lift and set down the model you are considering, with its accessories, while keeping control of the movement. If lifting is difficult, arrange help with loading it into the car. A full bag adds extra weight.
4. Is the maximum load high enough?
The stated load limits range from 100 to 150 kg. Compare your body weight with the limit for your version and read the instructions to see how carried items count towards it. For the TAiMA XC, their weight is included in the 150 kg limit. The bag, basket and tray also have their own maximum loads.
5. Can you operate the brakes safely?
The Roomba, for example, has a continuous brake bar. Once the rollator is adjusted, check that you can reach the brake, squeeze it with your hand strength and lock it. If the rollator moves despite the parking brake being engaged, do not sit on it and have the brakes checked by a specialist retailer.
6. Is the seat suitable for your breaks?
For our models with seats, the stated seat widths range from 34 to 46 cm and seat heights from 45 to 62 cm. Once the rollator is secured, try the seat to check that you have enough room and can place both feet firmly on the ground. Check that you can stand up in a controlled way too.
7. Do the tyres and kerb aid suit your routes?
The TAiMA XC has 31 cm wheels with a choice of pneumatic or soft PU tyres. DIETZ specifies that it may only be used on firm, level ground. Ask to be shown how to use the tipping aid safely at kerbs. Our article Rollators with pneumatic tyres looks at tyre choice in more detail.
8. Can you fold and transport it?
The Nitro, for example, is 25 cm wide when folded. Ask to be shown how to fold, unfold and lock it according to the instructions, then try it with a stable footing. Keep your fingers and clothing clear of the folding joints. Compare all the folded external dimensions with the boot opening and the space inside the car.
9. Are the accessories you need included?
The Cristallo comes with a basket, tray and walking stick holder; the basket and tray each hold up to 5 kg. Check what is included with your chosen version and note any extras you need. Before buying, ask about compatible accessories approved by the manufacturer and their load limits.
Which product details help you choose?
Buying criteria and the range of values across our models
The table shows the lowest and highest values stated by the manufacturers for our twelve models and their variants. It helps you see where your requirements fit before comparing individual models.
Criterion
Range of values across our models (October 2026)
What to check
Overall width when in use
52 to 70.5 cm
Compare it with the usable width of your doorways and passages, allowing space for your hands and for turning.
Total weight stated by the manufacturer
5.1 to 12.3 kg, with the equipment specified for each model
Compare weights with the equipment you will actually be lifting.
Maximum load
100 to 150 kg
Account for your weight and any items you carry as set out in the instructions.
Stated handle height
71.8 to 101 cm across the different versions
The height you need must fall within the adjustment range of your chosen variant.
Seat width, models with seats only
34 to 46 cm
Check that you have enough room to sit comfortably.
Seat height, models with seats only
45 to 62 cm
Check that your feet reach the ground and try standing up.
Folded dimensions
Width 21 to 61.5 cm, length 26 to 84 cm, height 70 to 100 cm
Compare all three dimensions with your boot and storage space.
For example, the AeroWalk Carbon weighs 5.1 kg including accessories and 4.6 kg without them.
For the Cristallo, the 26 cm measurement is its folded length; it remains 61 cm wide when folded.
How much does a rollator cost and who pays for it?
Rollators in our range cost between CHF 99 and CHF 549, based on prices in October 2026. Basic health insurance does not contribute towards the cost of rollators. Before you reach the reference retirement age, and provided you are not drawing your full AHV pension early, IV (Swiss disability insurance) can assess whether you are entitled to a rollator on loan. Check your funding options before buying with our guide How much does a rollator cost and who pays for it?
Should you order online or try a rollator in person?
What should you prepare before visiting Spreitenbach?
At our showroom at Industriestrasse 171, 8957 Spreitenbach, you can discuss your choice and try out rollators. We are open Monday to Friday from 8 am to 5 pm. It is best to call ahead on +41 56 511 60 99 so that the model you want is ready.
When you call, tell us the model and size you are interested in. Have your handle height, doorway and passage widths, and any questions ready. If someone else will lift the rollator into the car, it is best if they come along. Measurements of the boot opening and a photo of the boot space help us discuss transport with you.
What should you check about ordering, delivery and returns?
Once you have chosen a version and know how to use it, you can order online. Double-check the size, tyres and included equipment against your initial choice. Look at the delivery time for your chosen variant: it may differ depending on the colour or size of the same model. If you have any questions, contact us by phone or at [email protected].
We deliver within Switzerland. For items in stock, allow 0 to 1 working day for processing plus 1 to 2 working days for delivery. For variants available to order but not in stock, the delivery time shown on the product page applies. If you need the rollator for a particular date, it is best to check availability before ordering.
Delivery costs CHF 7.90. Orders of CHF 100 or more qualify for free delivery.
You can return goods without defects by post within 30 days of delivery, provided they are unopened, unused and sent back with all accessories in the original packaging. Exclusions include products we source specially at your request; the details are in our returns policy. You pay the return postage. If you want to try a rollator before you buy, the showroom is therefore the right place.
Which models could you consider?
These eight models from our range suit different needs. The drive Cristallo comes with a basket, tray and walking stick holder and weighs 9.8 kg including accessories. The drive Nitro SL weighs 6.3 kg including accessories and has a 46 cm wide seat.
The drive Nitro comes in frame sizes XS, S, M and L, with seat heights from 45 to 62 cm. The DIETZ TAiMA M weighs 6.5 kg, has a seat height of 59 cm and a maximum load of 150 kg. The DIETZ TAiMA S-GT has the smaller S frame, a seat height of 51 cm and an overall width of 58 cm.
The drive Roomba is 57 cm wide, has a maximum load of 100 kg and is designed for indoor use. It has a tray instead of a seat. The DIETZ TAiMA XC has large wheels and a choice of pneumatic or soft PU tyres for outdoor routes on firm, level ground.
The drive AeroWalk Carbon weighs 5.1 kg including accessories. If you often load it into the car, try it to see whether the handling is worth the extra cost to you. The product cards show current prices and delivery times.
Start with your routes and the settings you need. Check that you can brake, turn and, if needed, fold the model easily. Bring any remaining questions from the checklist when you try it out, and arrange any help you need before ordering.
There is no single best rollator; the right one depends on your daily life. Does it fit through your doors? Can you use the brakes easily? Do you need a seat? Who will lift it into the car? Your answers and our guide to choosing a rollator help you narrow down suitable models.
Basic health insurance does not contribute towards the cost of rollators. Before buying, check whether supplementary insurance offers a contribution and which other organisations may be able to help. Our guide to costs and funding explains who to contact.
The models described as lightweight rollators in our range weigh between 5.1 and 7.8 kg including accessories. One example is the AeroWalk Carbon at 5.1 kg including accessories and 4.6 kg without them. When lifting, what matters is the weight with the equipment you actually take along. Our guide Carbon or aluminium explains how to compare stated weights and weigh up the extra cost.
At our showroom at Industriestrasse 171, 8957 Spreitenbach, Monday to Friday from 8 am to 5 pm. It is best to call ahead on +41 56 511 60 99 so that the model you want is ready.
Within Switzerland, allow 0 to 1 working day for processing plus 1 to 2 working days for delivery of items in stock. For variants available to order but not in stock, the delivery time on the product page applies. You can return unopened, unused goods with all accessories in the original packaging by post within 30 days of delivery; you pay the return postage. Exclusions include products we source specially at your request; the details are in our returns policy.
Once you have made your choice, our overview of all rollators shows the current versions and prices.
Still unsure? Call our team for advice Monday to Friday between 8 am and 5 pm on +41 56 511 60 99. Have the model you are interested in and any remaining questions from the checklist ready. You can also contact us at [email protected].
